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Terms and Conditions

 

TERMS OF SERVICE

Effective Date: 02/01/2026
Last Updated: 02/16/2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Filament Resin Hunter LLC(“Company,” “we,” “us,” or “our”).

By accessing, browsing, or purchasing from this website, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

This website is intended for users located within the United States only.

1. Eligibility

1.1 You must be at least 18 years old to use this website or make purchases.
1.2 By using the website, you represent and warrant that you meet this requirement.

2. Modifications to Terms

2.1 We reserve the right to modify these Terms at any time.
2.2 Updates will be posted with a revised “Last Updated” date.
2.3 Continued use constitutes acceptance of the revised Terms.

3. Products and Orders

3.1 All products are subject to availability.
3.2 We reserve the right to refuse, limit, or cancel orders at our sole discretion.
3.3 We may correct pricing errors or product description inaccuracies without notice.
3.4 Bulk purchases that appear intended for resale may be refused.

4. Payment Terms

4.1 Payments must be made through approved third-party processors.
4.2 You agree to provide accurate billing information.
4.3 We are not responsible for third-party payment processor errors or breaches.

5. Shipping and Risk of Loss

5.1 Orders are shipped via third-party carriers.
5.2 Risk of loss transfers upon delivery to the carrier unless otherwise required by law.
5.3 We are not liable for shipping delays or carrier damage.

6. Returns and Refunds

6.1 Refund eligibility is governed by our posted Return Policy.
6.2 Refunds are issued only to the original payment method.
6.3 Shipping costs are non-refundable unless required by law.
6.4 We may deny refunds for used, damaged, or policy-violating returns.
6.5 Refund disputes are subject to binding arbitration under Section 15.

7. Chargeback Policy

7.1 You agree to contact us in good faith before initiating a chargeback.
7.2 Improper chargebacks may result in:

  • Reimbursement of chargeback fees
     
  • Administrative costs
     
  • Account suspension or termination
    7.3 Fraudulent chargebacks may be reported to authorities.
     

8. Intellectual Property

8.1 All website content is the property of Filament Resin Hunter.
8.2 You may not reproduce, distribute, modify, or exploit content without written permission.

9. Prohibited Conduct

You agree not to:

  • Use the website unlawfully
     
  • Commit fraud
     
  • Interfere with website security
     
  • Upload malicious code
     
  • Engage in unauthorized resale
     
  • Use scraping tools
     

Violation may result in immediate termination and legal action.

10. Account Termination

10.1 We may suspend or terminate access without prior notice for violations, fraud, abuse, or misuse.
10.2 Termination may occur without liability to you.

11. Resale Prohibition

11.1 Products are intended for personal use unless expressly authorized.
11.2 Unauthorized resale may result in termination and legal enforcement.

12. Liquidated Damages for Fraud

12.1 Fraudulent conduct includes chargeback abuse, payment fraud, false claims, and promotional abuse.
12.2 You agree to pay liquidated damages equal to:

  • Three (3) times the transaction value, OR
     
  • $500 per fraudulent transaction,
    whichever is greater.
    12.3 This amount represents a reasonable estimate of damages and is not a penalty.
     

13. Export Compliance

13.1 You agree to comply with U.S. export laws.
13.2 You may not export products to sanctioned jurisdictions.
13.3 Orders suspected of violating export laws may be canceled.

14. Product Use and Liability Waiver

14.1 Products must be used in accordance with manufacturer instructions.
14.2 You assume all risks associated with product use.
14.3 We are not liable for damages resulting from misuse, improper handling, or modification.

15. Dispute Resolution and Arbitration

15.1 Any dispute arising from these Terms, the website, or purchases shall be resolved through binding arbitration under the Federal Arbitration Act.
15.2 Arbitration shall be conducted by a single arbitrator in the United States.
15.3 Arbitration shall be confidential.
15.4 The arbitrator shall have authority to determine enforceability of this clause.

16. Class Action Waiver

16.1 All disputes must be brought on an individual basis.
16.2 You waive the right to participate in class or representative actions.

17. Jury Trial Waiver

17.1 You waive the right to a trial by jury for disputes arising under these Terms.

18. Limitation of Liability

18.1 Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
18.2 We are not liable for indirect, incidental, consequential, punitive, or special damages.
18.3 We are not liable for cyberattacks, third-party failures, or service disruptions beyond our control.
18.4 Liability is limited to the fullest extent permitted by law.

19. Attorney’s Fees

19.1 The prevailing party in any dispute shall be entitled to recover reasonable attorneys’ fees and costs.
19.2 You agree to reimburse enforcement and collection costs where applicable.

20. Indemnification

20.1 You agree to indemnify and hold harmless Filament Resin Hunter from claims arising from:

  • Your misuse of the website
     
  • Violation of these Terms
     
  • Violation of law
     
  • Fraudulent conduct
     

21. Force Majeure

21.1 We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, government action, cyber incidents, or supply disruptions.

22. Governing Law

22.1 These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

23. Small Claims Carve-Out

23.1 Either party may bring an individual action in small claims court if the dispute qualifies.
23.2 Class or representative small claims actions are not permitted.

24. DMCA Copyright Policy

24.1 Copyright infringement notices must include:

  • Contact information
     
  • Identification of the copyrighted work
     
  • Identification of infringing material
     
  • Statement of good faith belief
     
  • Statement under penalty of perjury
     
  • Signature
     



25. Severability

25.1 If any provision is unenforceable, the remaining provisions remain in effect.

26. Entire Agreement

26.1 These Terms, together with the Privacy Policy and posted policies, constitute the entire agreement between you and filamentresinhunter.com

aka Filamentresinhunter LLC

Return and Refund Policy

Refund & Return Policy
Effective Date: February 1, 2026
Last Updated: February 16, 2026


This Refund & Return Policy (“Policy”) governs all purchases of 3D printed tabletop wargaming miniatures, terrain, accessories, resin/filament materials, and related products from Filament Resin Hunter LLC(“we,” “us,” or “our”) via https://filamentresinhunter.com (the “Site”). All miniatures are printed to order, unpainted, with supports professionally removed before packaging for clean, ready-to-paint delivery. This Policy is incorporated into our Terms of Service. By placing an order, you agree to these terms.1. Cancellations & Refunds Before Shipping

Due to the custom, made-to-order nature of our 3D printed products, orders enter production quickly.  

  • Cancellations and full refunds are accepted only if requested within 48 hours of order placement (before printing/shipping begins).  
  • After 48 hours, orders are non-cancellable and non-refundable except as provided below for defects/damage.


2. Non-Returnable / Non-Refundable Items
We do not accept returns, exchanges, or refunds for change of mind, wrong size/scale preference, buyer's remorse, or similar reasons. The following are final sale:  

  • All opened packaging, used, assembled, painted, primed, or modified miniatures/terrain (resin is delicate post-support removal; handling or use voids any claim).  
  • Clearance, final sale, promotional, or fully custom items.  
  • Gift cards, digital files/STLs, or opened consumables.  
  • Damage from customer handling, drops, improper storage, assembly errors, heat exposure, or normal gaming/tabletop use (thin details can break from reasonable handling — not considered defects).


Important Note on Fragility & Quality: Our miniatures are high-detail resin prints with supports carefully removed pre-packaging. Resin remains inherently fragile — breakage during unboxing, transport after receipt, storage, painting, or gameplay is common and not covered. Minor support remnants, layer lines, or expected resin characteristics are not defects.3. Damaged, Defective, or Incorrect Items Upon Receipt 

  • Report any arrival damage, manufacturing defect, or incorrect item within 5 days of delivery via filamentresinhunter@gmail.com. Include order number, detailed description, and clear photos (multiple angles of damage, item, and packaging/shipping label).  
  • Timely reporting is mandatory — claims after 5 days may be denied, as post-delivery handling or use can cause unrelated issues.  
  • For verified issues (our manufacturing defect, our error, or carrier damage): We will, at our sole discretion, replace the item (at no extra cost) or issue a full refund (including original shipping fees).  
  • We cover return shipping for approved cases (prepaid label provided if required).  
  • Inspection upon receipt is required; we may deny if damage appears from handling.


4. Return Process (for Approved Defect Cases Only) 

  • Do not ship without our written authorization.  
  • You must use secure packaging and tracked/insured shipping (you bear transit risk).  
  • Unauthorized returns may be refused or discarded.


5. Refund Processing 

  • Approved refunds (limited to pre-shipment cancellations or verified defects) issued to original payment method within 5–10 business days after approval/receipt.  
  • Original shipping/handling/taxes non-refundable unless defect-related.  
  • Store credit may be offered at our discretion (valid 1 year, no cash value).


6. Chargebacks and Payment Disputes 

  • Contact us in good faith first before any chargeback/dispute.  
  • Improper chargebacks violate our Terms of Service.  
  • If resolved in our favor, you agree to reimburse chargeback fees, administrative costs, collection expenses, and related losses.  
  • Fraudulent disputes may result in account termination or legal action.


7. Fraud Prevention and Abuse
We may deny claims or pursue remedies for repeated abuse, fraudulent reports, or misuse.


8. Dispute Resolution
Disputes related to this Policy are governed by the binding arbitration, class action waiver, jury trial waiver, and North Carolina governing law in our Terms of Service.


9. Limitation of Liability & Exclusive Remedy
To the fullest extent permitted by law:  

  • This Policy provides your exclusive remedy.  
  • No liability for indirect, incidental, special, consequential, or punitive damages (e.g., lost gaming time, tournament results).  
  • Total liability capped at purchase price paid.  
  • Products sold "as is" subject to this Policy.


10. Contact Us
Filament Resin Hunter
Email: filamentresinhunter@gmail.com
Website:
https://filamentresinhunter.com 

aka Filamentresinhunter LLC

Copyright © 2026 FilamentResinHunter LLC- All Rights Reserved.

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